Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address
• Payment Information: Payment method details (processed securely through third-party payment gateways)
• Order Information: Products purchased, order history, transaction details
• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, referral URLs, browsing patterns

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfil your orders, including shipping and delivery
• To communicate with you regarding orders, deliveries, returns and customer support
• To send promotional offers, new collection launches and festive updates (with your consent)
• To improve our website, products and customer experience
• To prevent fraud and ensure the security of transactions
• To comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell, trade or rent your personal information to third parties. We may share your information only with:

• Shipping & logistics partners for order delivery
• Payment gateway providers for secure transaction processing
• Analytics tools to understand website usage and improve performance
• Legal authorities when required by law or to protect our rights

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic and personalise content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

• Access, update or correct your personal information
• Request deletion of your account and associated data
• Opt out of promotional communications at any time
• Withdraw consent for data processing where applicable

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.